Our stay at the beautiful boutique hotel was nothing short of exceptional. From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. The service throughout our stay was top-notch, from the vintage car airport transfer to their helpful recommendations and bookings for excursions and restaurants. The flexibility regarding room use on our departure day was greatly appreciated. The hotel's social engagement and commitment to making a positive impact were impressive. And let's not forget the delightful pool, which was a perfect size and well-equipped. I highly recommend this hotel for its outstanding service, great amenities, and unforgettable experience.

Hidden location, comfortable beds, excellent food, friendly staff, ideal for families.

It was all superb.

The staff at this hotel are outstanding, providing personal assistance and going above and beyond to meet guests' needs.

All aspects of our stay at this hotel were more than satisfactory.

The staff here are incredibly nice and helpful, going above and beyond expectations. The breakfast has a wide choice of great quality food. The hotel facilities include a lovely swimming pool, and it's not far from everything, with a tuk-tuk ride taking only five minutes into town.

Can't fault the property in any way.

This little gem is conveniently located near all the attractions and only a short distance away from the city center, the riverbank, and Pub Street. The staff was exceptional, providing remarkable service and attention to detail. The rooms were incredibly spacious and came equipped with a private plunge pool and comfortable bedding. The restaurant was a highlight, offering delicious meals throughout the day.

The lighting in the restaurant and rooms could be improved.

Spent Thanksgiving at this beautiful boutique hotel. The staff was amazing, offering personalized check-in and excellent customer service throughout the stay. Loved the greenery around the hotel, which included a swimming pool, antique motorbikes, and picturesque areas for relaxation. The cozy restaurant was top-notch, and the delicious menu offered the perfect ambiance for enjoying meals. the hotel services planned a well-thought-out itinerary for us, ensuring we did not miss any significant sites.

The hotel is a bit far from the town center, which requires a tuk-tuk ride. However, the hotel staff provided quick and efficient transportation services at a minimal fee.

The hotel offers great value for money with affordable prices and attention to detail. The location is perfect, nestled among the local community and not far away from the river or the city center. The staff is friendly and provides excellent service. The rooms are well-equipped with great amenities, including outdoor gardens and jacuzzis. The breakfast spread is delicious, with a wide variety of choices.

All aspects of this hotel were absolutely perfect.

I had an absolutely amazing stay at Heritage Suites! The staff went above and beyond to make sure my experience was unforgettable. When my room wasn't cooling down, Long immediately moved me to a new room that was equally gorgeous and cool. He even gave me his personal number for any assistance I needed. The service throughout my stay was impeccable, from the restaurant staff to the guys at the pool. The hotel grounds were well-maintained, and the location was perfect. The spa was excellent, although the hair dryer could use an upgrade. The personal touch and attention to detail made me feel like I had my own concierge. I would highly recommend this hotel and would definitely come back. I had a marvelous and relaxing experience at Heritage Suites.

I recently stayed at a hotel in Siem Reap and had a fantastic experience. the staff were incredibly helpful and friendly, making me feel welcomed from the moment I arrived. The rooms were spacious and well-maintained, with all the basic amenities you would expect. The hotel also had great facilities, including a beautiful garden and a refreshing pool to relax by. Additionally, the location was perfect, not far from the city center and within walking distance of local shops and markets.

All was excellent, no improvements needed.

During our Easter break, we stayed at a charming and personal hotel that exceeded our expectations. We were pleasantly surprised by the complementary fruit platter and welcome drink upon arrival. The hotel's location was perfect, as it was walking distance from several local attractions and markets. we enjoyed the comfortable atmosphere and the large variety of tasty food options for breakfast.

We booked a couple of tours, but the guide did not speak fluent English and lacked depth in their content. we found that some of the staff were not as attentive as they could have been, which was a bit inconvenient.

From the moment we arrived at this hotel, we felt like royalty. The exclusive amenities provided were beyond luxurious. The spa and wellness center was the perfect place to relax and unwind, with sauna, steam room, and treatment rooms available. The outdoor swimming pool and sun terrace were perfect for soaking up the sun and enjoying the stunning surroundings. The restaurant served an array of delicious dishes, and the in-room breakfast was a luxurious treat. We loved the bar/lounge area, and the outdoor dining area was perfect for enjoying a snack or a romantic dinner.

The only minor downside we experienced was the live entertainment, which while good, was not as impressive as we had hoped. However, the service provided by the staff more than made up for it, and we felt like we were in very good hands throughout our stay.